Greg Goodwin

Tech Lead and Senior Software Engineer
Summary

Tech Lead and Senior Software Engineer with 15+ years of full-stack experience building modern, cloud-native applications. Expert in C#/.NET, TypeScript, React, React Native, Azure, and AWS. Currently leading customer-facing platform and identity initiatives at Jewelers Mutual Group, architecting scalable distributed systems, modernizing legacy platforms, and mentoring engineers across cross-functional teams.

Experience
Senior Software Engineer and Technical Lead Oct 2023 - Present
Jewelers Mutual Group
Dallas, TX
  • Led cross-functional team building customer-facing web and mobile apps (React, React Native, Angular, TypeScript) deployed on Azure and AWS, supporting large customer populations.
  • Architected microservices and serverless solutions using C# and modern .NET, improving scalability and operational efficiency.
  • Architected microservices and serverless solutions using C# and modern .NET, improving scalability and operational efficiency.
  • Served as technical owner for the enterprise identity initiative, designing and implementing modern authentication for consumer login and machine-to-machine/API access.
  • Modernized legacy monoliths into serverless and microservice architectures, improving reliability and deployment velocity.
  • Standardized engineering patterns, frameworks, and cloud delivery practices across teams to improve maintainability and cross-team collaboration.
  • Mentored engineers with technical direction and code review, achieving a 50%+ reduction in customer-reported issues within six months.

Software Engineer II Sep 2022 - Sep 2023
Bank of America
Dallas, TX · Remote
  • Delivered new features and defect resolutions for financial advisor tools using .NET and JavaScript, improving usability and onboarding workflows.
  • Improved web application performance 30% using C#, ASP.NET, and Handlebars templating.
  • Delivered Agile initiatives on schedule using Jira, Bitbucket, and Jenkins CI/CD workflows.

Senior Application Developer Sep 2020 - Sep 2022
Nations Photo Lab
Full-time · Remote
  • Delivered multiple WPF MVVM features that improved user experience by 20%.
  • Supported product and fulfillment systems managing 500+ SKUs across 20+ partner relationships.
  • Integrated Salesforce and imported 10,000+ orders, boosting revenue through improved reporting pipelines.
  • Improved public-facing back end with C#, .NET, and SQL Server, cutting page load times by 30%.

Software Developer May 2019 - Sep 2020
Pounds Photo Lab
Dallas, TX
  • Reduced software errors by 30% and increased efficiency 20% through targeted optimization of photo services applications.
  • Modernized legacy Windows and web systems, delivering a 30% operational throughput gain.

Software Developer Aug 2015 - May 2019
Photo Texas Photography
Full-time · Austin, TX · On-site
  • Led software development for Texas's leading school photography company, reducing delivery time and boosting customer satisfaction.
  • Built automated shipping tools boosting productivity 30% and cutting costs 20%; promoted to leadership in under two years.

Earlier Roles 1999 - 2015

Software Developer — Loon Studios (2009-2015): Delivered tailored software and web solutions to small businesses using C#, ASP.NET MVC, and SQL Server. Mentored 50+ veterans transitioning into software development.

Software Developer — WEX Health (2008-2009): Resolved 95% of active issues in health insurance web applications using C#, ASP.NET, and SQL Server.

Software Developer — Merrill Corporation (2006-2008): Migrated legacy systems to ASP.NET/VB.NET, boosting reliability 50%.

Software Developer — WAND Corporation (2005-2006): Built software for fast-food kiosk systems.

Software Developer — ERUCES (2000-2001): Web-based medical billing software; pioneered database encryption.

Web Developer — United Television (UPN) (1999-2000): Developed early CMS for news/weather delivery using Classic ASP.


Specialist E4 — Aviation Battalion Sep 2001 - Nov 2004
United States Army — 3rd Infantry Division

Deployed during Operation Iraqi Freedom. Earned five military medals for performance, leadership, and mission execution. Honorably discharged.